Frequently Asked Questions

There are certain questions that most people have during the property restoration process.  Here is a list of frequently asked questions that we have heard throughout our years of service.  If your questions is not answered here, please do not hesitate to ask our service professionals your questions.

Q: What is a work authorization?  Why is it necessary to sign it?


A: This form gives Elite permission to work in your buiding or home during the restoration process.

Q: How long will the restoration process take after I make the initial call to Elite Property Restoration?


A: As long as the emergency is within 50 miles of our office, our team should be on site within 1-2 hours.

Q: If I have an emergency at my home or business, what do I do?


A: Remember - Safety first.  If there are any dangers, take extra precautions to make sure you and everyone else nearby is safe.  Next, Call Elite Property Restoration at

888-833-8382.  Be sure to also file a claim with your insurance provider.

Q: What if we and our maintenance crew have already begun the cleaning process?  Do we still need Elite to come?


A: Yes.  Elite will work hand in hand with the maintenance crew or we can take over the project and oversee it to completion.

Q: Does Elite use different subcontractors?


A: Though Elite does the majority of our work with in house employees, there are certain specialtiy trades we subcontract out.